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Contact Us

Have a question, feedback, or partnership idea? We'd love to hear from you. Our team usually responds within 24 hours.

Send a Message

✅ Thanks! We've received your message and will reply within 24 hours.
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Email Us Directly

For direct inquiries, reach us at:
hello@taximeter.online

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Response Time

We typically respond to all messages within 24–48 hours on business days. For urgent issues, please include "URGENT" in your subject line.

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We're Global

TaxiMeter Pro is used in over 50 countries. We support queries in English. Our team is based in Sri Lanka 🇱🇰 and operates across time zones.

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Partnerships

Interested in integrating TaxiMeter Pro into your taxi company or fleet management system? Email us at partners@taximeter.online

Frequently Asked Questions

Is TaxiMeter Pro completely free?

Yes. TaxiMeter Pro is 100% free to use. There are no subscriptions, hidden fees, or premium tiers. The tool is supported by non-intrusive display advertising.

Does the app store my GPS location data?

No. Your GPS data is processed entirely within your browser. We never transmit, store, or sell your location data to any server or third party. Your ride remains completely private.

Can I use TaxiMeter Pro offline?

The fare calculation and GPS tracking works as long as your device has GPS access. However, the map tiles (OpenStreetMap) do require an internet connection to display.

How do I report a bug or inaccuracy?

Use the contact form above and select "Bug Report" as the subject. Please describe the issue, your device type, and browser version so we can reproduce and fix it quickly.

Can I request support for my local currency?

Absolutely. TaxiMeter Pro currently defaults to USD but you can enter any fare rates manually. We're working on a built-in currency selector — submit a feature request and we'll prioritize it.